OVERVIEW: This website is operated by www.hipposportz.com Throughout the site, the terms “we”, “us” and “our” refer to www.hipposportz.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
We sell the best quality of Sport Items as we believe that Sport is an emotion! People from different parts of the world believe in us and purchase the product from us. It’s our firm duty to serve you with the best we can. But in case you have any query regarding the product or have any complaint regarding the product you have purchased from us then kindly contact our customer care helpline number or reach out to us using the contact page.
Supply: We will deliver the product within the stipulated time. Our robust supply chain management instils this confidence in us. However, we are not responsible for delays caused due to acts of god.
Payment: The payment method is flexible as it has both the methods included which are cash on delivery (COD) as well an online payment method. In international shipping, our company would not allow COD but nationally COD is easily available.
Cancellation: The item can be cancelled only up till the payment has not been processed. If the payments get processed then cancellation of the product would not be possible. However, under unavoidable circumstances and exceptional cases, upon reaching out to our customer care, and if the product is not ready yet for shipping, then cancellation would be possible. However, it depends and varies from case to case.
Complaints: If the customers are facing any problem regarding the product or get any damaged product they can directly contact us via email or call. Necessary compensation would be made available to the customer.